Responsible Gaming

Gaming Should Be Entertainment

At Goldex Casino, we believe that gambling should be enjoyed as entertainment only. It should never be viewed as a way to earn money, pay bills, or solve financial problems. If you find yourself gambling with money you cannot afford to lose, it's time to seek help.

We are committed to promoting responsible gaming practices and providing resources to help you maintain control of your gambling habits.

Age Verification

Goldex Casino is available only to individuals who are 18 years of age or older, or above the legal gambling age in your province or territory in Canada. We do not permit access to our services by anyone under the legal age of majority in their jurisdiction.

If you are under the legal gambling age, please do not attempt to access casino services.

Warning Signs of Problem Gambling

Do you recognize any of these warning signs in your own behavior?

• Chasing Losses: Continuing to gamble to recover money you've lost
• Hiding Gambling: Concealing the extent of your gambling from family or friends
• Increasing Bets: Needing to bet more money to feel the same excitement
• Neglecting Responsibilities: Prioritizing gambling over work, school, or family obligations
• Using Gambling to Escape: Gambling to cope with stress, anxiety, or depression
• Failed Control Attempts: Repeated unsuccessful efforts to cut back or stop gambling
• Borrowing to Gamble: Taking loans or using credit to fund gambling activities
• Relationship Conflict: Arguments with loved ones about your gambling habits
• Financial Strain: Experiencing money problems due to gambling
• Gambling Longer Than Intended: Sessions extending far beyond your planned time

If you recognize any of these signs in yourself, please reach out for support immediately.

Self-Help Tools & Responsible Gaming Features

Goldex Casino provides tools to help you maintain control:

• Deposit Limits: Set a maximum amount you can deposit within a specific time period (daily, weekly, or monthly)
• Loss Limits: Establish a ceiling on losses you're willing to accept
• Reality Checks: Receive regular reminders about how long you've been playing and how much you've wagered
• Self-Exclusion: Voluntarily exclude yourself from accessing the platform for a set period or indefinitely
• Session Time Limits: Set automatic logout after a predetermined gaming duration
• Account Closure: Permanently close your account if needed

We encourage you to use these tools as part of your commitment to responsible gaming.

Support Organizations & Resources for Canada

If you or someone you know is struggling with problem gambling, help is available:

Canada

• Responsible Gambling Council: www.responsiblegambling.org — Information and resources for problem gambling in Canada
• Gamblers Anonymous: Support groups and peer assistance across Canada
• Provincial Problem Gambling Services: Most Canadian provinces offer free confidential counseling services

International Resources

• National Council on Problem Gambling (USA): www.ncpgambling.org — 1-800-GAMBLER (1-800-426-2537)
• GamCare (United Kingdom): www.gamcare.org.uk
• GamStop (United Kingdom): www.gamstop.co.uk — Self-exclusion scheme
• Gambling Help Online (Australia): www.gamblinghelponline.org.au

Take Action Today

If you believe you have a problem with gambling, reach out for help immediately. There is no shame in seeking support. Many people have successfully overcome problem gambling with proper assistance.

Contact the Responsible Gambling Council or a local helpline in your province to speak with a counselor confidentially.

Remember: gambling should be fun and entertaining. If it's causing you distress or financial hardship, it's time to make a change.